By Solar Installers for Solar Installers
How To Manually Send a Password Reset or Welcome Email
with
Jascha Brinkmann
By Solar Installers for Solar Installers
withJascha Brinkmann
Jascha explains how to quickly resolve common access issues by manually sending password reset or welcome emails through Sunvoy.
Easily answer common questions like "How do I reset my password?" or "How do I access the app?" with built-in solutions.
Direct users to the app homepage to click "Lost your password" and enter their email to receive a password reset link.
Users can use the Magic Link feature below the password reset option to log in instantly without needing a password.
As an admin, navigate to the user section, search for the user, scroll to the password reset section, and send a reset email directly.
Admins can also resend the welcome email if a user never received it, ensuring smooth onboarding.
Use this feature to manually onboard legacy customers one by one, ideal for testing or selective access without broadcasting.
What Sunvoy can do for your solar business
Sunvoy is the first white label customer portal & solar fleet management app built by solar installers for solar installers. It will help you drive more solar business, reduce your cost of acquisition and increase your revenue.
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