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Back every production promise with real data

Sunvoy puts the estimate you sold next to what each system actually produces, so you can offer a production guarantee and prove you keep your word.

  • Estimate against actual for every system you installed

  • Know which systems need you before the homeowner does

  • A rating homeowners understand, right in your branded app

Tony LostraccoJoe BennettConor DarbyJohn GaffiganLloyd LeeMichael GibsonKeith GibsonMark DicksonFortunat Mueller

Sunvoy is rated 5/5 stars by hundreds of solar installers like you

How it works

One number per site, four clear answers

Every system gets compared with the estimate you sold. You set the thresholds, your team knows what to do, and the homeowner sees one simple word.

Production against the estimate
Under 50%
Homeowner seesYour team sees
System Performance
Poor
critical low (< severe)

An automation texts the project manager in the month the rating drops.

50% to under 85%Severe Threshold 50
Homeowner seesYour team sees
System Performance
Okay
below threshold (severe - threshold)

Check the system and call the homeowner before they call you.

85% to 100%Performance Threshold 15
Homeowner seesYour team sees
System Performance
Great
normal production (≤ 100%)

Nothing to do. The homeowner sees that the system is on track.

Over 100%Estimate
Homeowner seesYour team sees
System Performance
Excellent
high production (101 - 150%)

Ask for a referral with the "Share overproduction with friends" email.

Homeowner app

A rating your homeowners understand

Homeowners see at a glance how their system is doing, on the home screen of your app and in every monthly report. When it beats the estimate, they see that too. Show it to your whole fleet or start with a few systems.

The Performance tab in the homeowner app with the 2025 production bars against the estimate and the Performance Table below
Evergreen PowerJune 2026
3.06 MWhActual Production2.89 MWhEstimated Production

You produced ⬆ 6% more energy than what was estimated

Excellent
System Performance
Now our clients can log into one site, see a map of all their systems and easily verify production.
Mark DicksonMark DicksonPresident, Simple Power Solar
Guarantees

Every guarantee you offer, in one place

Your guarantees come straight from your CRM and show up with the names your team uses, next to every system and service ticket. Your public Protect page shows homeowners every guarantee you offer, performance included.

app.evergreenpower.example/settings/projects/performance
The Project Guarantees box in Sunvoy settings in edit mode: the CRM value 10y maps to 10-Year Workmanship and 25y to 25-Year Full Coverage
CRMSize9.6 kWPanels24Batteries1CommissionedApr 13, 2023 (3 yrs)Project Guarantee25-Year Full Coverage
app.evergreenpower.example/protect
A Protect page with the Performance Guarantee benefit, which promises to reimburse the difference below 95% of the annual estimate, and the Your Guarantees band: Workmanship 12 years, Roof penetration 5 years, Solar Panels 25 years, Solar Inverter 12 years and Performance 95% for 12 years
Overperformers and underperformers

Market to the overperformers, fix the rest first

Email the homeowners whose systems beat the estimate and ask for a referral. When a system drops below your thresholds, your team hears about it the same month, before the homeowner calls.

BroadcastShare overproduction with friends
Recipients
PerformancemonthlyisHigh Production (101 - 150%)
SubjectGood news: You are producing more than we thought possible!referral link
AutomationCritical low production
When
Sitemonthly change to performancecritical low (< severe)
Then
TextProject Manager

Sell with your track record

Well now when you're talking with customers you can literally show them what your fleet performance is. That builds trust and increases sales conversions.
Joe MarhamatiJoe MarhamatiPresident, SunvoySunvoy newsletter, March 2026

95%

where most performance guarantees are pegged

Show a fleet that performs at or beyond that line, and the guarantee becomes an easy promise at the kitchen table.

Where it is goingWaitlist

From tracked guarantee to settled claim

The next step closes the loop. Sunvoy works out the shortfall against the guarantee you sold and settles it, so homeowners never have to ask whether they are getting paid.

See if you qualify

Shortfall calculation

Waitlist

Each guarantee year, Sunvoy compares the production with the guaranteed share of the estimate and works out the missing kWh.

Guarantee checkGonzalez ResidenceYear 3
Estimated Production
11,640 kWh
Guaranteed (95%)
11,058 kWh
Actual Production
10,412 kWh
Shortfall
646 kWh
Claim opened

Guarantee claims and automated reimbursements

Waitlist

Each shortfall becomes a guarantee claim your team approves. The reimbursement follows on its own, and the homeowner sees where it stands.

Guarantee claimGonzalez Residence
  1. Shortfall of 646 kWh found
  2. Approved by Alex Rivera
  3. Reimbursement sent
  4. 4Homeowner notified in the appNow
  • Waitlist

    Warranties in the homeowner app

    Production guarantee, manufacturer warranties, workmanship warranty and plan benefits in one place for the homeowner.

  • Waitlist

    Claim status for homeowners

    Homeowners see whether a reimbursement is on its way instead of emailing you to ask.

  • How do you guarantee today?

    Show us your terms and see how Sunvoy tracks them.

    Talk to us

Frequently Asked Questions

Get answers to the most common questions and objections about Sunvoy's platform and capabilities.

It compares the actual production with the estimate over your comparison period, 12 completed months by default, and accounts for panel degradation each year.

Explore more

Where performance guarantees fit in

Make your production promise provable

Book a demo and see your estimates, your thresholds and your homeowners' ratings together in Sunvoy.