Your own app on every homeowner's phone
Project progress, production, documents, referrals and support in one app with your name on it.
Fewer status calls: homeowners check the app instead of calling your office
Your logo, colors and domain, from the signed contract to the last year of the system
Your own app in the App Store and on Google Play, published for you
Sunvoy is rated 5/5 stars by hundreds of solar installers like you
The questions homeowners call about, answered in your app
Homeowners ask the same questions during the project and again after Permission to operate. When the answers live in your app, they check it first instead of calling the office or texting the salesperson.
Calls to your office
Answers in your app
A pizza tracker for every install
From the signed contract to Permission to operate, homeowners see where their project stands and what comes next. It updates from your CRM on its own, so your project managers stop typing status updates.
Production data under your logo
Homeowners check their system after a utility bill, during a storm or when a new appliance arrives. They see production, savings and how the system does against your estimate, all in your app.
Documents, answers and tickets in one place
Tax season, a Wi-Fi reset or a broken panel: homeowners find the document, the answer or the right person in your app instead of your inbox.
Contracts, permits, invoices and warranties you share, plus the files homeowners upload. Signature requests show up here too.
Your answers to the questions homeowners ask most, including reconnection steps for their inverter brand.
Homeowners open a ticket with photos and follow it until it is closed. Your team works it from one inbox.
Turn app visits into referrals and upgrades
Every visit to your app is a reminder of your name. A personal referral link, review requests and your eShop sit right next to the production numbers they come to check.
What installers see after they launch their app
3.2x
more referrals per customer
Sunvoy cut our cost of acquisition in half by making our customers our biggest advocates and actively requesting reviews and referrals at every step of their customer journey.
$2.4M
additional revenue from referrals
I didn't expect Sunvoy to make such a big impact on our branding, and branding to make such a big difference on the amount of reviews and referrals we get
30 days
to launch a customer portal for 1000+ monthly installations
After over a year and many failed internal attempts we were sceptical that Sunvoy could create a proof of concept in less than 30 days. But the numbers speak for themselves: We were ready to launch, including customizations by the promised date.
Your name everywhere the homeowner looks
Your logo, your colors and your own domain. Homeowners see your company everywhere: in the browser, in their inbox, on their home screen and in the app stores. Sunvoy never appears.
The portal runs on your own subdomain, with the SSL certificate handled for you.
Welcome emails and monthly reports come from your company address.
Your app, your icon and your company name in the App Store and on Google Play.
Project updates and broadcasts arrive as notifications from your app.
Homeowners log in with Face ID or fingerprint in the native app. Employees can use single sign-on.
Next in your homeowner app
We ship new features to the customer portal all the time. These are the next ones on the way to your homeowners.
Homeowners see their battery in your app and choose how it runs: self-consumption, savings or full backup, with a backup reserve and storm alerts.
Each homeowner and employee picks a language in their profile. The app, emails, texts and reports follow, and the text you wrote is translated for you.
Open invoices, payment history and a pay button in the portal.
Messages for a system's first birthday or its first megawatt hour bring homeowners back into the app.
Spec sheets, Wi-Fi guides and warranty files land in Documents automatically, based on the job.
Tell us what your homeowners ask for. The portal grows with the installers who use it.
See if you qualifyGet answers to the most common questions and objections about Sunvoy's platform and capabilities.
No. The portal runs in any browser on phones, tablets and computers, and homeowners can add it to their home screen. Your iOS and Android apps offer the same features.
Where the customer portal fits in
Put your brand on every homeowner's phone
See the customer portal from your homeowners' side: progress, production, documents, referrals and support, with your name on it.