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What's the Difference Between a Site, System & Project in Sunvoy?

withJascha Brinkmann

Jascha breaks down the key differences between a site, system, and project in Sunvoy, helping you better understand how your data is organized.

Understanding Sunvoy terminology

Learn how Sunvoy categorizes data into three distinct elements: Sites, Systems, and Projects, and why this matters for your solar operations.

What is a Project?

Project is information pulled from your CRM (HubSpot, Salesforce, Pipedrive, etc.), including customer details, installation address, system size, and project-related information.

What is a System?

A System refers to data coming directly from your inverters (e.g., Enphase, SolarEdge, SMA), such as energy production, error codes, and battery data. This typically doesn't include customer info.

What is a Site?

A Site is the combination of Project and System data—blending CRM customer information with real-time system performance to give a complete view of each installation.

Standalone Projects or Systems

Sites can exist with only a Project (e.g., pre-installation) or only a System (e.g., legacy systems with no CRM data), offering flexibility for tracking installations and maintenance.

Managing legacy systems

Sunvoy makes it easy to manage legacy systems that were never added to your CRM but still need ongoing maintenance and monitoring.

Viewing associations in Sunvoy

Easily check if a Site has an associated Project, System, or both by clicking on the Site and reviewing its associations in the details panel.

Filtering for active installations

Quickly filter Sites to find active projects with both CRM data and live system performance, streamlining your workflow.

Filtering sites by CRM association

Use filters to quickly find Sites with associated Project information from your CRM, making it easier to manage active installations and customer data.

Identifying incomplete site data

Learn how to identify Sites missing either Project or System data to ensure complete and accurate records for every installation.

Learn More

What Sunvoy can do for your solar business

Sunvoy is the first white label customer portal & solar fleet management app built by solar installers for solar installers. It will help you drive more solar business, reduce your cost of acquisition and increase your revenue.

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