Let’s face it: you’re either an Inbox Zero person, or you’re not.

You know the type…someone who feels a rush of satisfaction seeing zero unread emails. It's a small but mighty dopamine hit. And usually, that person ends up in operations. Or as the integrator on the team. Or just the person keeping the trains running.

But if you love the feeling of Inbox Zero, we’ve got something even better:

Outsource Zero.

At Sunvoy, Outsource Zero is basically our core value.

We built Sunvoy on the belief that solar companies should outsource as little as possible and ideally, nothing at all. Why? Because every outsourced function is a risk to your brand, your customer experience, and your long-term success.

When we built, scaled, and eventually sold our own solar installation business, we lost count of how many vendors, software platforms, and “solutions” were trying to pull core functions away from our team.

And over and over again, it created chaos, confusion, and lost credibility.

Here are just a few real-life examples:

When You Outsource Design & Engineering

Your salespeople and electricians can’t talk to the designer. Communication breaks down. Questions don’t get answered. Chaos ensues.

When You Outsource Payments

That shiny third-party platform you’re using? It’s advertising other services to your customers—without your knowledge or permission.

When You Outsource Monitoring to the Inverter Manufacturer

Your customer might open their app and get recommended a different installer. Or worse: their service request ends up in a black hole. Or with your competitor.

When You Outsource Your Service Plan

A customer calls about a problem, and they get someone in a call center 2,000 miles away who’s never even heard of your company. Is that really your brand?

When You Outsource Active Monitoring or “Solar Insurance”

Coverage is limited, vague, or irrelevant—and the customer still expects you to fix it. Which you probably will. So why outsource it in the first place?

When You Outsource Your Install Crews

Quality drops. Accountability disappears. And suddenly, your job reviews are loaded with photos of tilted panels and crooked conduit.

When You Outsource Sales

We’ve seen it: modules falling off the roofline in the proposal. Sales reps saying anything to close. Your name gets dragged through the mud. Maybe even the newspaper.

When You Outsource Marketing

Want to see a Google Ad that says “Solar Doesn’t Work” with your company’s name attached to it? Neither did we.

These aren’t hypotheticals. Every single one of these has happened to us.

They’re the reason we started building our own tools and bringing everything we could in-house.

Because the feeling of anxiety and chaos you get from opening an inbox with 102,423 unread emails? That’s the exact feeling we had every time we outsourced a core function.

But the good news is…

You don’t have to do it that way anymore.

There are now solid, affordable, scalable options to bring these functions back in-house—and we can help. If you’re currently outsourcing any of the areas above and want to talk shop about how to insource, we’re happy to connect or point you to someone who’s already done it.

Final Thoughts

Because at Sunvoy, we believe your brand should be yours.

Your customer experience should be yours.

And if you want to build a truly referral-driven business, the fastest way is by controlling every part of the customer journey—from the first click to the final walkthrough.

That’s Outsource Zero. And it feels even better than Inbox Zero.

If interested, book a call. Let’s build it together